Pro Assistant | Tailor-made assistance

The right assistance for every need

Technology, specific skills and innovative solutions.

Assistance
standard

The software products sold by Qualitas include maintenance and assistance service. The maintenance and assistance activity ensures the necessary technological update for your project, also in relation to the other software present in the company IT system and allows you to have the opportunity to evolve your system with improvements and optimizations

Tailor-made Assistance

The tailor-made services include: extension of assistance hours, reference figures always available in particular periods (for example management changes, etc.), interventions within pre-established times in the event of mission critical situations, maintenance of project know-how (instead of the customer) to ensure continuity even in the case of turnover. These services are dedicated to customers with special needs.

System optimization

Optimizing business systems means supporting applications in the best possible way, maintaining the performance of solutions at maximum levels, guaranteeing high standards and the best levels of productivity. To do this we offer two fundamental tools: preventive maintenance and evolutionary maintenance.